1. Scope of the service
ShuoBa provides Chinese speaking practice tools, lessons, progress tracking, replay videos, listening & shadowing practice (including AI-generated subtitles, translations, and pronunciation feedback for audio you import), and related learning experiences across web and mobile surfaces.
2. User responsibility
Users are responsible for their account information, recordings, replay videos, and any content created or shared through the service. This includes audio files, podcast or video links imported into shadowing practice: you must have the right to use such content for personal learning, and you must not import unlawful or infringing material. The service must not be used for unlawful, harmful, or abusive purposes.
3. Subscriptions and billing
Paid iOS plans are offered as auto-renewable subscriptions through Apple. Billing is charged to the user's Apple ID account, renews automatically unless canceled at least 24 hours before the end of the current period, and can be managed in App Store subscription settings.
4. Usage limits and fair use
AI-assisted features — including shadowing study time, importing new audio for transcription, pronunciation feedback, and other AI tools — are subject to daily and monthly usage limits that vary by plan (Free, Plus, Pro). Current limits are shown in the app at the point of use and on the plan purchase screen. Limits exist to keep the service sustainable and may be adjusted over time; paid plans always receive higher limits than the free tier.
5. Product changes
ShuoBa may update lessons, feature sets, pricing, reward systems, interface design, and service operations as the product evolves.
6. Service availability
We aim to keep the service stable, but uninterrupted access, error-free operation, or permanent availability cannot be guaranteed in all cases.
7. Restriction or suspension
Accounts or access may be limited if we detect misuse, fraud, policy violations, unpaid charges, or security risks affecting the platform.
8. Contact information
Support email: shuoba.app@gmail.com. Zalo support: 0927639219.