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User Support

ShuoBa Support

Need help with account, subscription, points, or speaking practice features? Contact us through the channels below.

Quick contact

  • Email: shuoba.app@gmail.com
  • Zalo: 0927639219
  • Response target: within 24-48 hours on business days

1. Email support

Send your issue details to shuoba.app@gmail.com. For faster help, include your account email, device type, and screenshots.

2. Zalo support

You can also contact the support Zalo at 0927639219.

3. Common topics

We can help with login issues, subscription access, lesson unlocks, payment questions, and feedback about speaking features.

4. Before you contact us

Please update the app to the latest version and describe the exact steps that caused the issue. This helps us resolve your request faster.

ShuoBa logo ShuoBa A product of Hachinese

Support page for ShuoBa users and App Store contact requirement.

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